Faculty Directory

Dr. James  Kling

Dr. James Kling

Associate Professor of Management, Chair of the Management Dept.

Office Location:
Bisgrove Hall, Room 254I
Office Hours:
Spring 2014: on sabbatical leave Spring semester
Curriculum Vitae:


Dr. Kling has been with NU’s College of Business since 1990. He was born in Rochester, N.Y., and completed his Ph.D. at the University of Maryland, College Park in 1989.  His primary academic field is Supply Chain Management (Transportation, Logistics, Inventory, Warehousing, and Purchasing). He is also one of the lead instructors of the freshman BUS 120 introductory course.

Dr. Kling encourages students to interact with the real world of business and, whenever possible, takes supply chain students to professional meetings and industrial tours, and he has many professional contacts.  

In 2006 he took a full year sabbatical to work with local businesses, primarily on projects designed to improve transportation and inventory management practices. He established the Center for Supply Chain  Excellence in 2000, and also teaches professional development courses through the Center. He is on the Board of Directors for the Western New York chapter of CSCMP (Council of Supply Chain Management Professionals).

Focus of Teaching

  • BUS 120 - Introduction to Business
  • MGT 321 - Supply Chain Logistics
  • MGT 324 - Transportation Systems & Simulation
  • BUS 460 - Business Strategy

Current Research

Dr. Kling has recently published several pedagogical articles, including Beyond Case Study Analysis?: Three Enhanced Approaches to Teaching Business Strategy (With Richardson and  Mayer), and Continuous Improvement as a Strategy to Achieve Successful Active Learning in a First-Year Business Course, a book chapter co-authored with Alegre and Witkowski. This complements his interest in oil prices and their impact on the transportation industry; his article, “Ethical Concerns in the Application of Transportation Company Fuel Surcharges”  was published in the Franklin Business and Law Journal in September 2010.  

Current Involvement

Dr. Kling is a strong advocate of the Vincentian Mission at Niagara University, serving as the director of university mission in 2002-2004. He led 16 NU students on a week-long service trip to the Germantown area of Philadelphia in 2006 and is a board member at Stella Niagara Education Park, a pre-K through 8th grade private Catholic school in Lewiston, N.Y.