Meet the Specialists
Dr. Deborah Curtis, CMP
Director of Center for Events & Management Development
- Office Location:
- O'Shea Hall, Room B25
Areas of Expertise: Service Excellence; Accessibility in the Service Industries; Sales Development in Hospitality; Human Resource Development
Deborah Tallman Curtis has been a leader in the hospitality industry for almost thirty years.
Dr. Curtis is the Director of the Center for Events and Management Development at Niagara University; she previously led their Hospitality Training & Research Center.
Her hotel industry experience ranges from ownership of a 60 room property to Director of Sales and Marketing at a 500 room Hilton to National Sales Director with a Convention and Visitors Bureau.
As a consultant, she assists organizations improve their performance. Dr. Curtis has developed an interactive online training program to assist companies train staff on excellence in customer service. She conducted multi day workshops for managers with the world’s number one rated Villa d’ Este hotel group in Lake Como Italy. She has worked with retailers, hospitals, travel management companies, economy to luxury properties and industry associations.
Deborah assisted in the development of the Statler Center for Careers in Hospitality Service, and continues to be the lead industry instructor in the program. This intensive ten week training program provides hospitality industry training and placement for those with physical disabilities; it draws students primarily from throughout the United States.
Deborah was the Director of the Americas for the Leading Hotel Schools of the World. The Leading Hotel Schools of the World was an organization consisting of the world’s top hotel schools and academic institutions with dedicated hotel management programs. Under her leadership, a new organization, Hotel Schools of Distinction, was formed in 2014; this partnership with internationally renowned hospitality institutions; broadens the opportunities with additional hospitality industry partners. The mission is to provide the best industry opportunities to our students and the most advanced and comprehensive educational opportunities available to the hospitality industry.
Dr. Curtis earned a B.S. from College of Hospitality and Tourism Management at Niagara University, a M.S. in Education from Canisius College. She took doctoral classes at UNLV-Hotel Management and completed the University of Nevada, Reno’s Executive Development Program in Casino Management. Deborah earned a Doctorate in Business Administration, from the University of Sarasota.