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Information Technology

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What we do

The Office of Information Technology (IT) is the central hub for IT Resources and serves the Niagara University community’s technology needs with an emphasis on customer service.  Information Technology provides and manages the technical infrastructure for the university and is responsible for managing the computer system, networks, internet connectivity, desktop system, telecom systems, printing and software services.

The IT Help Desk provides front-line support for the university community, providing telephone, in-person and on-site services during normal business hours to resolve any technical challenges that may occur. For the fastest service please submit a new support ticket or browse our knowledgebase for answers to your questions.

Location

Glynn Hall Annex

Hours

ACADEMIC YEAR

Mon. – Fri. | 9 a.m. – 5 p.m.

SUMMER

Mon. – Thu. | 8:30 a.m. – 4:30 p.m.
Fri. | 8:30 a.m. – noon

Department
Staff

MAIN CONTACT

Katie Rossi

Katie Rossi
IT Support Administrator
716.286.8040

David

Baratta

Computer Support Analyst

Phone: 716.286.8040

Michael

Chesebro

Associate Director, Infrastructure and Operations

Phone: 716.286.8040

John 'Ziey'

Cownie

Systems Security Administrator

Phone: 716.286.8040

Valerie

Devine

Assistant Director of Support and Web Development
Adjunct Professor, CIS

Phone: 716.286.8040

Michael

Ebbole

Audio Visual Systems Coordinator

Phone: 716.286.8040

Wendy

Herbst

Associate Director, Enterprise Systems

Phone: 716.286.8040

Jason

Hoover

Systems Administrator

Phone: 716.286.8040

Richard

Kernin

Chief Information Officer

Phone: 716.286.8040

Grace

Maciejewski

Computer Support Analyst

Phone: 716.286.8040

Brian

Rock

Multimedia Production Specialist

Phone: 716.286.8040

William

Stott

Audio Visual Systems Specialist

Phone: Audio Visual Systems Specialist 716.286.8040

Aaron 'Kit'

Straub

Programmer Analyst

Phone: 716.286.8048

Michele

Warner

Systems Security Administrator

Phone: 716.286.8040

Robert

Winkel

Programmer Analyst

Phone: 716.286.8040

Derek

Zeller

Application Support Coordinator

Phone: 716-286-8040